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SMS fraud protection

SMS fraud protection


As a rule, fraudsters use SMS for quick acquisition of information and conviction of a client to perform any card transaction in favor of third parties under various excuses. Such messages are often look like genuine official messages which can be sent by the bank or authorized processor. The following specific features will help you to distinguish messages sent by fraudsters:

 

  • Contain your personal data-entry form;
  • Contain information that certain amount of money that you didn’t expected was received on your account;
  • Actions requested there require you immediate answer. For example, your account will be closed or temporarily blocked by the bank;
  • Require to provide, update or confirm personal data (memorable word, PIN-CODE, etc.);
  • Messages distribution was not performed from the official number of the authorized processor JSC Processing center "Cardstandard"


IMPORTANT!

EVROFINANCE MOSNARBANK uses the following number with letters for SMS distribution: Faktura.ru.

In case of change of this number information will be posted to the official Bank web site.


IMPORTANT!

If you have received a suspicious SMS, please, call Bank Clients Support Department at: 8-800-2008-600.



CONTACTS

Client Support:
8-800-2008-600

Main office address:
29 Novy Arbat
Moscow 121099

Phone: +7 495 967 81 82
Fax: +7 495 967 81 33
E-mail: info@evrofinance.ru

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